SENSEO® branded products and related services and activities, including this Site (SENSEO® Branded Products) are developed and marketed in cooperation between Koninklijke Douwe Egberts B.V., Oosterdoksstraat 80, 1011 DK Amsterdam, the Netherlands (“KDE”) and Philips Consumer Lifestyle B.V., High Tech Campus 37, 5656 AE Eindhoven, the Netherlands (“Philips”). and their respective business units in the various countries. In USA specific the SENSEO® branded products are distributed by a third party called Atlantic Coffee Solutions. The website www.senseo.us is operated by INKTEL.
Who is responsible for your information?
INKTEL is the legal entity responsible for the collection and processing of personal information in connection with SENSEO® Branded Products.
Why do we collect your personal information?
When you choose to register or otherwise contact us, we will ask you for some personal information about you such as your name, address, country of residence, and e-mail address, as well as some optional information about your (use of) SENSEO® Branded Products. This information enables INKTEL to:
How we collect your personal data
You can share your personal data with us in a number of ways, for instance by:
How do we share your personal information?
INKTEL may share your personal information with third party service providers or agents to perform certain processing activities on behalf of INKTEL. INKTEL will not sell, rent, lease, or provide your personal data to third parties allowing them to use your personal data for their own purposes. KDE and Philips require these service providers to protect your personal data diligently.
INKTEL sometimes sells (part of) a business to another company. Where such business relates to SENSEO® Branded Products, such transfer of ownership may include the transfer of your personal information to the new owner.
Furthermore, we will release your personal data if so required by law, where necessary for preventing or combating fraud, where necessary for dispute resolution, or for any other pressing legitimate need which under the circumstances must outweigh your privacy interests, such as the security of our business and the safety of our staff.
If you choose to register with SENSEO®, you allow INKTEL and their agents to collect, store, use, disclose, and otherwise process your personal data in connection with the purposes as described above.
Registering with SENSEO®
We would like to send you information about SENSEO® Branded Products that may interest you by means of e.g. e-mail, post, or other communication channels, but we will only do so if you specifically consent to receive such communications from us.
Please be informed that your decision not to opt in now, will not affect your communication preferences already shared with us earlier while using different contact data or a different user account.
You will always have the opportunity to unsubscribe from any further communication from INKTEL with respect to SENSEO® Branded Products by using one of the following unsubscribe options:
Please note, if you have unsubscribed from any communications with respect to SENSEO®Branded Products, due to the processing time and production schedules, you may still receive communications already in production.
How do we protect your information?
We protect your personal information with a variety of security measures. This may include using secure registration forms, encryption of data, and restricting access to your personal information.
Transfer of data
You should be aware that the business units responsible for the sale and marketing of SENSEO®Branded Products are part of KDE and Philips companies around the world. As a consequence your personal information may be transferred within the KDE and Philips group of companies. Further, the system of KDE is hosted by a service provider located in the US. Please note that some third countries, like the US, do not provide for an adequate level of protection of your personal data. However, you can be assured that KDE and Philips have taken adequate safeguards to ensure the confidentiality and security of your data.
Cookies and website tracking
This Site uses "cookies," small text files that are stored on your computer. This allows us to recognize your computer the next time you visit. And, if you use an online “shopping cart,” cookies allow us to keep track of the products you purchase. If you do not wish to receive cookies, please refer to the "Help" file of your Internet Browser to learn how to either block all cookies or receive a warning before a cookie is stored on your computer. However, you should know that by blocking cookies you may not be able to fully enjoy all functionalities of this Site.
When you visit this Site to browse, read, or download information, we collect and store some "visitor information" from you, such as the name of the domain and host from which you access the Internet, the Internet Protocol (IP) address of the computer you are using, the date and time you accessed this Site, and the Internet address of the website from which you linked directly to this Site. We use this information to measure the traffic on this Site and to help us make it more useful.
We strongly recommend that parents take an active role in supervising the online activity of their children. INKTEL generally does not intend to collect personal data from and/or generally does not intentionally communicate with children. However, in case we need to communicate with a child, we will endeavor to give the parents or legal guardians a reasonable opportunity to consent before we use the personal data of the child, except where we merely answer the child’s question or service the child’s request.
Questions and feedback
To send us your questions and comments about privacy click here and select subject "Privacy & Cookies".
Further, you can at all times request access to your personal information and request rectification and/or deletion of your data in case these data are not correct or irrelevant for the mentioned purposes. For these purposes you can contact INKTEL. Customer Care department by phone or email by clicking hereand mention name, company and address.